Active Listening

Improving the quality of the connection between people

Organisations know that success depends on people communicating effectively. Successful organizations also know that good communication is not just about speaking well. It's about the quality of the connection between people.

Our Active Listening program helps individuals understand how to listen more effectively and adopt their listening approach to create more successful communication.

Using the Personal Listening Profile combined with engaging and interactive face to face activities, participants will learn to enhance communication, increase teamwork, strengthen customer relationships, and improve management and leadership effectiveness.

Passionate People

Creating Value with you employees

Passionate employees are focused, engaged and committed to doing their best in everything they do. As a result, they deliver exceptional value to their customers, whether they are external or internal customers.

Passion contributes more towards value creation than any other human capability. Since the primary purpose of your organization is to deliver value to your customers through your products and services, the more passionate your employees are the more value you will deliver value your competitors cannot match.

Using an online survey, the Passionate People program will analyse to key areas:

• Passion for the job: the degree to which employees are emotionally connected to their work and are committed to doing their best.

• Passion for the organization: the degree to which employees are emotionally connected to the purpose, values and vision of the organization and its leaders

Individual Insights

Creating success by understanding the person within

The foundation of personal and professional success lies in understanding yourself and realising the impact of personal behaviour on the people around you. 

Individual Insights is a powerful one-day program that will provide you with an insight into how others see you and how you see yourself. It will discuss strategies on how to dramatically improve your interactions with others, whether as part of a team, a manager or as a leader.

The program will include pre workshop consultation, an online participant survey and the option of a face-to-face program or 1 on 1 coaching and online post program support. It is an enjoyable, reflective and interactive workshop designed to explore how you can improve yourself with impact and rigor.

Finding the right balance to effective relationships

Transparency and productivity in the workplace are not possible without Assertive behaviour. Being Assertive is not easy for some; however, it is a skill that can be learnt.

Assertiveness starts with a solid understanding of ones self and the value that you bring. It ends with confidence and respect for one another by separating the people from the problem.

The Assertiveness program is for employees, in the workplace looking to:

• Understand their communication behaviours and values

• Solve problems with others easier

• Build confidence in your workplace relationships